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130 East Main Street
Second Floor
Rochester, NY 14604
Fax (585) 269-3077
Attorneys at Law
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Practice Areas

Collections

Our Proactive Approach to Collections

Lacy Katzen LLP is a leader in the collection industry. We are results oriented and generate substantial revenue for our clients. Lacy Katzen LLP invests in cutting edge technology resulting in our ability to produce the best possible outcome for all of our clients. Our professional staff is experienced in every aspect of the collection process.

We are organized in such a manner as to handle any increase in volume of retail placements. Our Paralegal Collectors are strategically assigned cases so any increase in volume will be spread over all Paralegal Collectors. On several prior occasions, Lacy Katzen LLP took on new clients with thousands of placements forwarded in a short period of time. Since the Collections Department takes pride in its work and the excellent results achieved, we "gear up" to absorb new placements. In the event we determine additional personnel are needed to handle such volume, Lacy Katzen LLP is committed to adding personnel when required.

Lacy Katzen LLP has the well-deserved reputation of diligently and aggressively pursuing a debtor and the enforcement of money judgments. We go beyond typical enforcement proceedings when necessary. If an income or property execution results in no recovery, other enforcement proceedings are routinely pursued. These include, but are not limited to, subpoenas, interrogatories, contempt proceedings, installment payment motions and bankruptcy objections where warranted. No file will ever be closed until all avenues of the legal process are exhausted. Lacy Katzen LLP will take a proactive approach on every file referred from a client.

Lacy Katzen LLP is committed to the use of technology to enhance our ability to better service our clients. Profits are reinvested into the collections Department by acquiring new and innovative computer hardware and software support systems. The Collections Department was the first in the area to develop its own state-of-the-art, custom designed collection software program to provide a full range of information services for our clients. We continue to be dedicated to using the most efficient and effective collection software available.

We have enhanced our system by use of Collect Max by JS Technologies, Inc. We have adopted the use of Collect Max to make sure our clients' requests are achieved. Lacy Katzen LLP has the ability to provide a full range of informational services including analysis reports, status summaries, invoicing and
custom reporting.

Our system also provides a way for our clients to review placement on our system, email questions and be able to monitor the placement progress from the beginning steps through Judgment and to a successful conclusion. Client satisfaction is a priority at Lacy Katzen LLP.

All staff members are fully familiar with the provisions of the Federal Fair Debt collection Practices Act. Each person has received personal instructions on restrictions and requirements set forth in these laws.