According to Spectrum Local News, the New York State Attorney General is investigating claims of neglect at Creekview Nursing and Rehabilitation, a nursing home located in Monroe County. The investigation follows complaints by families of past and current residents alleging neglect and calling for change. One family reported finding their loved one left undressed, sitting in an old diaper leaking urine on the floor. Another family reported that their loved one became severely dehydrated during his month-long stay at the nursing home. Creekview responded stating: “Creekveiw Nursing and Rehabilitation Center is very upfront with all families and residents about our transparent open-door policy. The facility takes all family concerns seriously and will do whatever it takes to eliminate such matters.” Creekview, formerly known as Westgate Nursing Home, has received unflattering publicity in the past. In March of 2016, the Democrat and Chronicle reported that Creekview, then Westgate, had more deficiencies than any other nursing home in New York. More recently, Creekview was named by The Centers for Medicare and Medicaid Services on its list of facilities with documented patterns of poor care.
If you or a loved one was the victim of abuse or neglect at Creekview Nursing and Rehabilitation or another nursing home, please contact Lacy Katzen LLP for a free consultation.